Effective Date: 4/17/26
Website: www.superclean360.net
Business Name: Super Clean 360
Super Clean 360 (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, booking pages, forms, chat widget, phone, and text messaging communications.
This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
1. Information We Collect
We may collect the following types of information:
Name
Phone number
Email address
Service address
Billing or payment-related information
Information you submit through forms, booking requests, quote requests, chat widgets, or customer support inquiries
Information related to your requested cleaning services
Website usage data, such as browser type, device type, IP address, pages viewed, and referring website
2. How We Use Your Information
We use your information to:
Provide cleaning services and customer support
Schedule, confirm, update, and complete appointments
Send quotes, invoices, receipts, and service-related notices
Communicate with you about your booking or requested services
Respond to inquiries submitted through our website or chat widget
Improve our website, services, and customer experience
Send text messages and emails you have agreed to receive
Maintain business records and comply with legal obligations
3. SMS and Mobile Information
If you provide your phone number and consent to receive text messages from Super Clean 360, we may send you messages related to:
Appointment scheduling
Appointment reminders
Service updates
Follow-up communications
Customer support
Promotional or marketing messages
Message frequency may vary. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us using the information listed below.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Information
We do not sell your personal information.
We may share your information only as needed with service providers who help us operate our business, such as:
Scheduling and CRM platforms
Payment processors
Website hosting providers
Communication providers
Customer service and business support providers
These providers may access information only as necessary to perform services on our behalf.
We may also disclose information if required by law, legal process, or to protect our rights, customers, or business operations.
5. Cookies and Website Tracking
Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor activity, and enhance user experience. These technologies may collect technical and browsing information automatically.
You can usually control cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission or electronic storage system is guaranteed to be completely secure.
7. Your Choices
You may:
Opt out of marketing emails by using the unsubscribe link in the email
Opt out of text messages by replying STOP
Contact us to update or correct your information
Contact us with questions about how your information is used
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have questions about this Privacy Policy or our data practices, contact:
Super Clean 360
PO BOX 6621
Albany CA 94706
510-495-6554
[email protected]